Cookies – Mr. Serpen

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This Cookie Policy was last updated on 19. 2. 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://mrserpen.com/en (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.3 Social media

On our website, we have included content from Instagram, Facebook and WhatsApp to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram, Facebook and WhatsApp. This content is embedded with code derived from Instagram, Facebook and WhatsApp and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Instagram, Facebook and WhatsApp are located in the United States.

6. Placed cookies

WooCommerce

Functional, Statistics

Consent to service woocommerce

Usage

We use WooCommerce for webshop management. Read more about WooCommerce

Sharing data

This data is not shared with third parties.

Functional

Name

wc_cart_hash_*

Expiration

session

Function

Store items in shopping cart

Name

woocommerce_items_in_cart

Expiration

session

Function

Store items in shopping cart

Name

woocommerce_cart_hash

Expiration

1 day

Function

Store items in shopping cart

Name

wp_woocommerce_session_*

Expiration

session

Function

Store performed actions on the website

Name

wc_fragments_*

Expiration

persistent

Function

Name

wc_cart_created

Expiration

session

Function

Store performed actions on the website

Statistics

Name

History.store

Expiration

Function

Store last visit

Elementor

Statistics (anonymous)

Consent to service elementor

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name

elementor

Expiration

persistent

Function

Store performed actions on the website

Wistia

Marketing, Statistics

Consent to service wistia

Usage

We use Wistia for video display. Read more about Wistia

Sharing data

For more information, please read the Wistia Privacy Statement.

Marketing

Name

wistia

Expiration

persistent

Function

Store performed actions on the website

Statistics

Name

wistia-video-progress-*

Expiration

persistent

Function

Store if the user has seen embedded content

WordPress

Functional

Consent to service wordpress

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name

wpEmojiSettingsSupports

Expiration

session

Function

Store browser details

Name

wordpress_test_cookie

Expiration

session

Function

Read if cookies can be placed

Name

wp-settings-*

Expiration

persistent

Function

Store user preferences

Name

wp-settings-time-*

Expiration

1 year

Function

Store user preferences

Name

wordpress_logged_in_*

Expiration

persistent

Function

Store logged in users

Complianz

Functional

Consent to service complianz

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name

cmplz_saved_services

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_consented_services

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_policy_id

Expiration

365 days

Function

Store accepted cookie policy ID

Name

cmplz_marketing

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_statistics

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_preferences

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_functional

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_banner-status

Expiration

365 days

Function

Store if the cookie banner has been dismissed

Name

cmplz_id

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_saved_categories

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_user_data

Expiration

365 days

Function

Read to determine which cookie banner to show

Adobe Fonts

Marketing

Consent to service adobe-fonts

Usage

We use Adobe Fonts for display of webfonts. Read more about Adobe Fonts

Sharing data

For more information, please read the Adobe Fonts Privacy Statement.

Marketing

Name

Adobe Fonts API

Expiration

expires immediately

Function

Read user IP address

Google Fonts

Marketing

Consent to service google-fonts

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name

Google Fonts API

Expiration

expires immediately

Function

Read user IP address

Google reCAPTCHA

Marketing

Consent to service google-recaptcha

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name

rc::c

Expiration

session

Function

Read and filter requests from bots

Name

rc::b

Expiration

session

Function

Read and filter requests from bots

Name

rc::a

Expiration

persistent

Function

Read and filter requests from bots

Google Maps

Marketing

Consent to service google-maps

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name

Google Maps API

Expiration

expires immediately

Function

Read user IP address

Facebook

Marketing, Functional

Consent to service facebook

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name

_fbc

Expiration

2 years

Function

Store last visit

Name

fbm*

Expiration

1 year

Function

Store account details

Name

Expiration

3 months

Function

Store a unique session ID

Name

Expiration

3 months

Function

Provide ad delivery or retargeting

Name

act

Expiration

90 days

Function

Store logged in users

Name

_fbp

Expiration

3 months

Function

Store and track visits across websites

Name

datr

Expiration

2 years

Function

Provide fraud prevention

Name

c_user

Expiration

30 days

Function

Store a unique user ID

Name

Expiration

2 years

Function

Store browser details

Name

*_fbm_

Expiration

1 year

Function

Store account details

Functional

Name

Expiration

1 week

Function

Read screen resolution

Name

csm

Expiration

90 days

Function

Provide fraud prevention

Name

actppresence

Expiration

session

Function

Store and track if the browser tab is active

Functional

Consent to service whatsapp

Usage

We use WhatsApp for chat support. Read more about WhatsApp

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Functional

Name

wa_lang_pref

Expiration

6 days

Function

Store language settings

Name

wa_ul

Expiration

session

Function

Provide access

iThemes Security

Functional

Consent to service ithemes-security

Usage

We use iThemes Security for security and fraud prevention. Read more about iThemes Security

Sharing data

For more information, please read the iThemes Security Privacy Statement.

Functional

Name

itsec-hb-login-*

Expiration

10 minutes

Function

Provide the hiding of the WordPress login URL

Sourcebuster JS

Statistics

Consent to service sourcebuster-js

Usage

We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS

Sharing data

This data is not shared with third parties.

Statistics

Name

sbjs_migrations

Expiration

6 months

Function

Name

sbjs_first_add

Expiration

6 months

Function

Name

sbjs_current

Expiration

6 months

Function

Store browser details

Name

sbjs_first

Expiration

6 months

Function

Miscellaneous

Statistics

Consent to service #!trpst#trp-gettext-data-trpgettextoriginal=1924#!trpen#miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

e_kit-elements-defaults

Expiration

Function

Name

woo-connect-notice-settings-dismissed

Expiration

Function

Name

trp_language

Expiration

Function

Name

shopengine_recent_viewed_product

Expiration

Function

Name

e_event-tracker

Expiration

Function

Name

__ssid

Expiration

Function

Name

e_library

Expiration

Function

Name

toggleTourTag

Expiration

Function

Name

mapbox.eventData:*

Expiration

Function

Name

mapbox.eventData.uuid:*

Expiration

Function

Name

toggleTourEnd

Expiration

Function

Name

nav*

Expiration

Function

Name

toggleTourNeverRunning

Expiration

Function

Name

wp-seedprod-bypass

Expiration

Function

Name

rank-math-option-sitemap-index

Expiration

Function

Name

rank-math-option-general-index

Expiration

Function

Name

rank-math-option-titles-index

Expiration

Function

Name

rank-math-option-search-index

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_core::site::notifications

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::pagespeed-insights::pagespeed::e60ae

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::78223df0c876d7e

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::02e7f74b00af659

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::search-console::searchanalytics::59c

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::ef54c9f5c30586d

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::conversion-events

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::c28397ce3fea520

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_notification::dismissed::connected-successful

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::pagespeed-insights::pagespeed::c082a

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::17c5c19e47df955

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::2233cef3b819422

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::search-console::searchanalytics::d2b

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_core::user::survey

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::895c40827c363f9

Expiration

Function

Name

googlesitekit_1.144.0_3f42c1b9878885caa838410a5db858ea_modules::analytics-4::report::f6abecc42bec27a

Expiration

Function

Name

_ga

Expiration

Function

Name

_ga_EQDN3BWDSD

Expiration

Function

Name

_ga_HKGG8Y8HWC

Expiration

Function

Name

WP_PREFERENCES_USER_2

Expiration

Function

Name

googlesitekit_1.146.0_fe653ad8ccd3ffd939805dd541664b78_modules::analytics-4::report::54658d36915aabc

Expiration

Function

Name

googlesitekit_1.146.0_fe653ad8ccd3ffd939805dd541664b78_modules::search-console::searchanalytics::e54

Expiration

Function

Name

googlesitekit_1.146.0_fe653ad8ccd3ffd939805dd541664b78_modules::analytics-4::report::7041860e27dded0

Expiration

Function

Name

googlesitekit_1.146.0_fe653ad8ccd3ffd939805dd541664b78_modules::analytics-4::report::62d188e65121b5d

Expiration

Function

Name

googlesitekit_1.146.0_fe653ad8ccd3ffd939805dd541664b78_modules::analytics-4::report::ef73037656b4513

Expiration

Function

Name

googlesitekit_1.146.0_fe653ad8ccd3ffd939805dd541664b78_modules::analytics-4::report::cb005032a504ed0

Expiration

Function

Name

googlesitekit_1.146.0_e448e7cdda941313981d60a04360bd24_modules::analytics-4::report::a38c7fae2b7f103

Expiration

Function

Name

googlesitekit_1.146.0_e448e7cdda941313981d60a04360bd24_modules::analytics-4::report::ae4aaf93bca3d2a

Expiration

Function

Name

googlesitekit_1.146.0_e448e7cdda941313981d60a04360bd24_modules::search-console::searchanalytics::55e

Expiration

Function

Name

googlesitekit_1.146.0_e448e7cdda941313981d60a04360bd24_modules::analytics-4::report::dafb5ce1e99a9cb

Expiration

Function

Name

googlesitekit_1.146.0_e448e7cdda941313981d60a04360bd24_modules::analytics-4::report::c88c6dc4cea9657

Expiration

Function

Name

googlesitekit_1.146.0_e448e7cdda941313981d60a04360bd24_modules::search-console::searchanalytics::6d5

Expiration

Function

Name

WP_DATA_USER_2

Expiration

Function

Name

wpcaptcha_locks_chart

Expiration

Function

Name

wpcaptcha_tabs

Expiration

Function

Name

wpcaptcha_upsell_shown

Expiration

Function

Name

tabs_log

Expiration

Function

Name

wpcaptcha_fails_stats

Expiration

Function

Name

wpcaptcha_fails_chart

Expiration

Function

Name

wpcaptcha_upsell_shown_timestamp

Expiration

Function

Name

_grecaptcha

Expiration

Function

Name

wpcaptcha_locks_stats

Expiration

Function

Name

wp_lang

Expiration

Function

Name

wpcode_scroll_position

Expiration

Function

Name

mp_150605b3b9f979922f2ac5a52e2dcfe9_mixpanel

Expiration

Function

Name

mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

__mp_opt_in_out_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

elementor_sidebar_menu_expanded_v2_elementor-templates

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::report::ad1aa155fd054bc

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_core::site::ads-measurement-status

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::report::e9d117e870e839d

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_core::site::notifications

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::report::3b1fb0204b6a586

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::report::d6797680c7e29d9

Expiration

Function

Name

googlesitekit_notification_seen

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::report::8ded188564a19ec

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::key-events

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::report::82363b589804919

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::search-console::searchanalytics::e2a

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_modules::analytics-4::report::60b13376493f487

Expiration

Function

Name

googlesitekit_1.170.0_1e92637b4b04f6614c78f2ad74b9df05_core::user::survey

Expiration

Function

Statistics

Name

sbjs_current_add

Expiration

6 months

Function

Name

sbjs_udata

Expiration

6 months

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Uložit předvolby", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

SERPEN s.r.o.
nám. Sokolovské 306/7 Liberec II Nové Město 46001 Liberec
Czech Republic
Website: https://mrserpen.com/en
Email: info@ex.comserpen.cz
Phone number: +420 731 964 819

This Cookie Policy was synchronized with cookiedatabase.org on 2. 5. 2026.

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+420 731 964 819
obchod@serpen.cz
Support and contact

SERPEN s.r.o.
nám. Sokolovské 306/7
460 01 Liberec
IČO: 09725415

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